How much are shipping fees?
Shipping is always FREE! All orders ship quickly from Canada!
When will I get my order?
All orders ship quickly from Canada, so expect to receive your order between 1 to 5 business days!
Can I return or exchange an item?
Yes, we accept returns for a full refund and we also pay your return fees. However, you must respect certain conditions. Click here to read our return policy.
Will I have to pay shipping fees to return my order?
No. We will pay the shipping fee for you! Why? Because you placed your trust in us and that's our way of saying thanks even if you want to return your order. In short, you literally have nothing to lose by placing an order :)
1. Contact us
2. Print the prepaid return label we will send you & bring your package to a local Canada Post office.
3. Once we receive your return, we will issue you with a full refund or exchange your order (as per your request). Please note that it can take 5 business days after we receive your return before we can process your refund or exchange.
General questions about hair extensions
How long do hair extensions last?
It depends on how well you take care of the extensions and how often you wear them. With proper care, clip in extensions can last anywhere from 3 months to 12 months. Tape in hair extensions, micro loop hair extensions, fusion hair extensions, and sew-in hair extensions last anywhere from 4 weeks to 12 weeks. As for hair extensions made with the quality premium remy hair, the extensions will last considerably longer!
Can I dye the extensions?
If you want your hair extensions to maintain their shine, glamour, and thickness, it’s best to leave them natural and not dye them. Canada Hair doesn’t sell virgin hair, instead, we sell hair that has already been processed to utmost perfection. Therefore, dyeing, toning, or applying purple/blue to the extensions or putting them through further process may damage the extensions. However, if you still wish to dye your extensions, you’ll have to do it on your own responsibility since you can’t return your extensions to Canada Hair after they have been dyed. We recommend dyeing a small portion of the extensions to test the results before dyeing it all. We also recommend absolutely avoiding any processes that involve bleaching the extensions. If you’re not satisfied with the color of the extension when you receive them, you can easily send them back due to our safe return policy and get a full refund.
Can I use heat styling products on hair extensions?
If they are made of 100% real human hair or premium remy hair, yes you can. Always use low heat settings. If you bought synthetic hair extensions, you cannot use hot tools on them.
Difference between Human Hair, Remy Hair, and Synthetic Hair
Human Hair: hair extensions made of real hair are silky, soft, and can safely be styled with hot tools. These hair extensions look & feel real!
Remy Hair: this hair quality is one of the best on the market. In addition to sharing all the benefits real human hair extensions, premium remy hair last longer.
Synthetic Hair: this quality is budget-friendly. Synthetic hair extensions are the most affordable extensions and a great way of getting longer & thicker hair.
What are the payment methods?
Payment methods are: Credit card, Paypal, check and money order. In order to guarantee your own safety, we do not accept any transaction by telephone.
Hairdressers/hairstylists get an additional price reduction! Apply for a hairdresser exclusive discount
Why buy from CanadaHair.ca?
The best place to buy hair extensions in Canada is on CanadaHair.ca All orders ship quickly from Canada and are delivered between 1 to 7 days. You can return your order for a full refund. We pay your return fees, so you literally have nothing to lose. Read our return policy for more details. Thousands of satisfied customers in Canada. Frequently reviewed as the best place in Canada to buy affordable hair extensions.